The control of your Personal information is very strict and careful at Drimnano
SL (“Drimsim”). We strongly support privacy and safe keeping rules.
This Privacy Policy gives the description how one can create, gather, find
a proper way of usage, adapt and keep the Personal data of yours. We can get
the information about you by 2 ways: when you give it to us or indirectly
through your usage of our online service or mobile phones service. We ask you
to find time for reading our Privacy Policy to clarify what alternatives you have
concerning your Personal Data. Pay your attention to it after some time
because some changes can be added.
Information we may collect from you
We have a right to collect and use the following Personal Data about you:
Your name, address, date of birth, mobile telephone number, passport data,
request for data records including traffic data and location data, extra records,
detailed information about credit and debit cards, billing records, voice mail
recordings.
In case you connect with our Customer Services Department, a record
of the correspondence may be kept, as well as copies of emails and your email
address. Also we may follow up or make records of any phone calls fulfilled
to our Customer Services Department for quality assurance.
Information that you give by filling in forms on our website www.drimsim.com
or our Android or iOS "Drimsim" mobile applications.
This information consists of given facts during the process of registration
to use our website, subscription to our products and services, posting material
or requesting for other products or services. You may be asked for some
additional information in case you report an issue with our website or our mobile
telephone services and products.
Information about your visiting of our website, weblogs and other
communication information, details required for the billing aims and
the resources you have visited.
We can request to complete interview forms used for market investigating
purposes, but your responses are not obligatory.
The information of other type sometimes helps us to propose you our new
services and products. As an example we may suggest you answer some
questions to let us know about the quality of our work. We may add
the provided information with the facts received from the third parties,
for instance, as results from other members of your household.
IP addresses and cookies
We may get and keep information about your computer, including availability
of your IP address, operating system and browser type, for system
administration and to inform our advertisers. This is just statistics about a user’s
browsing activity and patterns, and does not concern any individuality.
For the same cause, we may obtain information about your internet usage
in general by means of a cookie file which is situated on the hard drive of your
computer. Cookies include information for transferring to your computer’s hard
drive. They aid us to make our website better and to deliver an improving
and more personalized service. Cookies give us an opportunity:
To assess our audience volume and usage pattern
To keep information about your preferences, and so permit us to
customize our website in accordance with your individual interests
To precipitate your searches
To recognise you on your coming back to our website
You may give a refusal to accept Cookies by activating the setting on your
browser which gives you an opportunity to ignore the setting of Cookies.
However, if you select this option it might be impossible to access some parts
of our website. Unless you have regulated your browser setting in such a way
that it will refuse Cookies, our system will inquire Cookies on your logging on
to our website.
Please pay attention that our advertisers may also exploit Cookies, we can not
control this process.
Where we store your personal information
All the information that we get from you is scrambled by the usage of Secure
Socket Layer (SSL) technology.
Any information sent to us is encrypted (scrambled) using Secure Socket Layer
(SSL) technology. It is represented as industry standard encryption technology
for protecting your Personal Information that is being sent over the internet
from third parties who can intercept or misuse it. On reaching us the information
is stored on a safe server. Only authorized personnel have possibility to read it.
In spite of the fact that we try to provide a secure environment for your
Personal Information, Drimsim cannot give guarantees about the safe
transmission to Drimsim online.
The Personal Data that we take from you may be transferred to and kept in
a destination outside the European Economic Area (EEA). The staff operated
outside the EEA organizes everything, they do their work for us or for one
of our assistants. Such workers can fulfill orders, control the process
of payment and provide support services.
When the laws to protect personal information of these countries are not
at the same level as in the Spain, we will prove that your Personal Data is under
protection required according to Spain law. This contains security measures
from the third party on an appropriate level for your Personal Data protection.
We will also take under control compliance with such security methods for
the lifetime of our contractual relationship with the third participants.
Where you have been given a password by means of which you can access
definite parts of our website, it is your responsibility not to give it to somebody
else. It is confidential information.
Usage of the personal data
The usage of your Personal Information helps us in the following ways:
The Products and Services procurement to you
The administration of your Account by the Customer Services
Department
Informing you about services peculiarities or some changes, for example
about Network faults, The preventing and detecting methods of fraud, Market investigation and profiling your usage and commercial preferences,
according to applicable laws and rules.
We do not give clear facts about identifiable individuals to our advertisers,
but we have a right to support them with generalized information about
our users. The usage of this information may help the advertisers find
the audience to their purposes.
We may disclose your Personal Data to any person from our group
of companies in point of the uses set out above.
Sometimes we share your personal data with the third parties, that are close
to such sides of Drimsim as control or investment. In some cases sharing
of your information with other people is obligatory because of legacy
or protection of rights, property or safe usage of Drimsim, our clients and others.
So we exchange the information with different organisations and companies
to follow such aims as fraud protection and credit risk decrease.
Your rights
You are allowed to ask us not to use your Personal Information for marketing
aims. You will be informed if we are going to use your facts for such goals
or in case we want to provide your data to a marketing company. Our collecting
of your information is regulated by your prevention by means of checking
definite boxes on the forms, at any time you can contact the Customer Services
Department.
There are some links of other websites of the companies on our website.
While going to these websites by links remember that they have their own
Privacy Policy, it is out of our responsibility.
Access to information
You can always ask for some necessary information about you. If you notice
that some details are with mistakes you can inform us and we will make
changes.
Changes to our privacy policy
Any changes we may make to our Privacy Policy in the future will be published
on this page.
Links from to other websites
Note that there are links of other websites on our website. We have
responsibility only for our content, privacy, security of the Drimsim website.
How to contact us
For any comments or queries, please contact us. For queries regarding
Drimsim's products and services, please contact our Customer Services
Department at help@drimsim.com
If you have any questions or concerns regarding our use of your Personal Data
you should write to Drimsim at the address below:
Customer Services Department Drimnano SL. Spain, 08020, Barcelona, C/Bolivia info@drimsim.com
